Working with a company in the past we discussed how PLM could support the capture of knowledge. We did a brief analysis and realized that in the specific company situation it basically was to do with the with the lack of complete product definition. Although operating a ‘PDM’ system for some years it still lacked a holistic approach i.e. explicit knowledge stored at an all accessible place. The core of our recommendation was to address the issue of completeness and to also apply CMII principles about baselining.

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